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Returns & Exchanges Policy

At Dan Kosmayer Photography, I pride myself on the quality and uniqueness of my fine art prints. I understand that art is a deeply personal choice, and sometimes, a piece might not match your expectations once you see it in your space. That's why I offer a straightforward and personal returns and exchanges policy.

How to Return or Exchange:

Timeframe: If you're looking to return or exchange an artwork, please reach out to me within 30 days of delivery. This window ensures that I can provide you with the best possible service and keep my collection vibrant and fresh.

Start the Process: To initiate a return or exchange, simply visit my contact page and send me a message with your order details and the reason for your return or exchange. I handle every inquiry personally, and I'll guide you through the next steps.

Shipping Costs: As an independent artist, I ask that buyers cover the return shipping costs. I recommend using a trackable shipping service or purchasing shipping insurance for peace of mind and security, as I cannot take responsibility for items lost or damaged in transit.

Item Condition: Please return the artwork in its original condition. Art that returns to me damaged, or altered from its original state, might result in a deduction from your refund to cover any loss in value. Your understanding helps me maintain the high standard of my collection.

Refunds and Processing: Once I receive and inspect your return, I'll process your refund. The purchase price (excluding return shipping costs) will be credited back to your original payment method within a certain number of days.

Exchanges: Interested in exchanging an item? Please follow the return process outlined above. After the return is finalized, you're welcome to make a new purchase at any time that suits you better.

Questions or Concerns?

Your satisfaction and the integrity of your space are paramount to me. If you have any questions about this policy or if there's anything else you need assistance with, don't hesitate to reach out directly through my contact page. As the artist behind Dan Kosmayer Photography, I'm here to ensure that your experience with my work is as fulfilling and straightforward as possible.

Thank you for bringing my art into your life. I'm honored to be a part of your journey and your space.

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